Retail & E-Commerce Businesses
Jalpi Solutions for Retail & E-Commerce Businesses
Automate customer engagement, streamline operations, and drive more sales with Jalpi’s unified business productivity suite for retail and online stores.
The world of retail is fast, dynamic, and customer-driven. Whether you manage a local store or a large e-commerce platform, success depends on your ability to communicate instantly, market intelligently, and operate efficiently.
Jalpi’s all-in-one productivity suite brings together communication, automation, marketing, and collaboration tools — designed to help retail brands deliver personalized experiences, convert faster, and build long-term loyalty.
1. Jalpi WhatsApp Business API: Smart Engagement for Retail & E-Commerce
Turn every customer conversation into a potential sale with Jalpi’s WhatsApp Business API for Ecommerce & Retail.
- Send order confirmations, delivery updates, and special offers instantly.
- Enable customers to browse products, ask questions, and make purchases directly via WhatsApp.
- Automate cart recovery reminders and personalized promotions.
- Integrate WhatsApp with your CRM or e-commerce platform for centralized tracking.
Drive conversions and customer loyalty through personalized, instant communication that feels human and helpful.
2. Task Management: Streamline Store & Operations Management
From inventory checks to campaign coordination, Jalpi’s Task Management tool keeps your retail operations organized.
- Assign and track store-level or campaign-based tasks.
- Manage product updates, supplier coordination, and delivery scheduling.
- Monitor marketing deadlines and seasonal promotions.
Eliminate confusion between teams, ensuring that every launch, order, or campaign is delivered perfectly — on time.
3. Relay (Email Alias Manager): Organized Communication for Every Department
Retail brands juggle multiple communication channels — customer care, logistics, suppliers, and marketing. Relay simplifies that chaos.
- Use aliases like “orders@jalpi.com” or “support@jalpi.com” to route inquiries automatically.
- Keep track of all emails across departments in one unified space.
- Ensure faster and more accurate customer responses.
Stay organized while keeping every customer conversation documented and traceable.
4. Mail Tracker: Understand Your Email Campaign Performance
Track and optimize your retail email marketing campaigns with Mail Tracker.
- Monitor open rates, click-throughs, and engagement levels.
- Identify high-performing products or promotions.
- Use insights to improve your next campaign.
Turn your retail email campaigns into a data-driven sales engine.
5. HRMS: Simplify Staff and Store Workforce Management
Manage your retail workforce efficiently with Jalpi HRMS.
- Track attendance, shifts, and payroll for sales staff or delivery teams.
- Automate onboarding, training, and performance reviews.
- Manage multiple branches or franchises from one platform.
Keep your staff motivated, compliant, and productive — no matter how large your retail network grows.
6. Email Idea: Create Campaigns That Convert
Use Email Idea, Jalpi’s AI-powered email marketing, for impactful e-commerce and retail emails.
- Send product promotions, discount announcements, or new collection alerts instantly.
- Personalize messaging for customer segments (new, returning, VIP).
- Schedule and automate multi-step email workflows.
Build engagement and drive purchases with intelligent, conversion-optimized email campaigns.
7. SMS Idea: Quick & Personalized Marketing at Scale
Connect with your customers in seconds through SMS Idea.
- Send flash sale alerts, order updates, and loyalty offers.
- Automate payment confirmations or abandoned cart reminders.
- Integrate with CRM for customer-specific targeting.
Ensure every customer gets the right message at the right time — even without an internet connection.
8. RCS: Rich, Interactive Shopping Experiences
Make your messages more visual, interactive, and engaging with RCS (Rich Communication Services).
- Share product images, videos, or catalog links directly in messages.
- Allow customers to explore products or confirm purchases with a tap.
- Send trackable promotional campaigns with branded visuals.
Turn messaging into a shopping experience that feels native, immersive, and delightful.
9. Chat: Real-Time Collaboration Between Teams
Retail and e-commerce move fast — so should your communication. Chat keeps your team connected and efficient.
- Create chat channels for marketing, logistics, or store management.
- Share order updates, product links, and promotional material instantly.
- Communicate in real time across stores and remote teams.
Reduce delays, boost coordination, and keep your retail engine running smoothly.
10. GPass: Automate Customer Outreach & Follow-ups
Turn Gmail into a full-fledged retail marketing tool with GPass.
- Send bulk but personalized outreach for offers, launches, and retargeting.
- Automate follow-ups for abandoned carts or pending inquiries.
- Track email opens and clicks right inside Gmail.
Drive repeat purchases and nurture leads automatically — without leaving your inbox.
11. Tiny Talk: Humanize Your Brand with Video & Voice
Bring a personal touch to your customer relationships using Tiny Talk.
- Send short thank-you videos or product tutorials after purchase.
- Deliver quick voice-based promotions or store updates.
- Use personalized videos to promote loyalty programs or upcoming collections.
Build emotional connections with your audience while standing out in a crowded digital marketplace.
Supercharge Your Retail & E-Commerce Operations with Jalpi.
Automate engagement, streamline communication, and accelerate growth with Jalpi’s all-in-one retail productivity suite.
Jalpi - Your Smart Business Growth Partner!
With Jalpi, automate customer chats, send personalized updates, and track engagement—all through the world’s top messaging platform. Reach out to us, and let’s get started!
Why Choose Us
- Over Two Decades of Industry Excellence — Since 2008
- Trusted by 65000+ Businesses
- Adaptive to New Innovations
- One stop solution for Multiple communication channels (SMS, Email, Voice, WhatsApp)
- Communication Platform built with 6S Philosophy (Simple, Scalable, Stable, Secure, Standardized & Sustainable)
Official Whatsapp Partner
Get in 🤝 Touch with Jalpi Today
Jalpi - Your Smart Business Growth Partner!
With Jalpi, automate customer chats, send personalized updates, and track engagement—all through the world’s top messaging platform. Reach out to us, and let’s get started!
Why Choose Us
- Over Two Decades of Industry Excellence — Since 2008
- Trusted by 65000+ Businesses
- Adaptive to New Innovations
- One stop solution for Multiple communication channels (SMS, Email, Voice, WhatsApp)
- Communication Platform built with 6S Philosophy (Simple, Scalable, Stable, Secure, Standardized & Sustainable)
Official WhatsApp Partner