Travel & Tourism Industry
Jalpi Solutions for the Travel & Tourism Industry

Deliver seamless travel experiences, automate customer communication, and boost bookings with Jalpi’s unified productivity suite for tour operators and travel agencies.
Travel businesses thrive on timing, personalization, and service quality. Whether it’s managing itineraries, sending updates, or responding to inquiries, every moment counts in creating customer delight.
Jalpi’s all-in-one productivity suite empowers travel agencies, tour operators, and hospitality providers to automate communication, organize operations, and build lifelong relationships with travelers — all through a secure, cloud-based system.
1. Jalpi WhatsApp Business API: Smart Communication for Travel & Tourism
Communicate, confirm, and convert — all from one trusted channel. With Jalpi’s WhatsApp Business API for Travel & Tourism, you can engage travelers instantly at every stage of their journey.
- Send booking confirmations, e-tickets, and travel itineraries in seconds.
- Automate check-in reminders, payment alerts, and flight updates.
- Share brochures, visa guidelines, and travel advisories via chat.
- Provide 24/7 support using automated WhatsApp chatbots for travel queries.
Deliver real-time, personalized communication that keeps travelers informed, confident, and engaged.


2. Task Management: Organize Tours, Bookings & Staff Tasks
From itinerary creation to team coordination, Jalpi’s Task Management tool keeps your travel operations structured and efficient.
- Assign and track tasks for tour planning, visa processing, and customer follow-ups.
- Manage marketing campaigns and partnerships with hotels or airlines.
- Monitor upcoming departures and internal deadlines.
Stay organized and ensure no detail — or traveler — is ever left behind.
3. Relay (Email Alias Manager): Centralized Communication for Teams
Streamline communication between departments and destinations with Relay.
- Create department-specific email aliases like “bookings@jalpi.com” or “support@jalpi.com.”
- Route customer inquiries to the right agent automatically.
- Keep track of all client emails across multiple regions.
Maintain organized and transparent communication with your team and customers worldwide.

4. Mail Tracker: Track Traveler Engagement
With Mail Tracker, understand how travelers engage with your offers, confirmations, and newsletters.
- See when clients open travel proposals or itinerary emails.
- Measure engagement on special holiday campaigns.
- Optimize follow-up timing based on user activity.
Focus your energy on hot leads ready to book their next trip.
5. HRMS: Simplify Workforce & Agent Management
Travel operations often involve distributed teams and seasonal staff. Jalpi’s HRMS ensures smooth HR operations across the board.
- Manage employee attendance, leaves, and payroll.
- Track commissions for travel agents and sales executives.
- Simplify onboarding for seasonal or remote employees.
Keep your travel business running efficiently — even during peak seasons.


6. Email Idea: AI-Powered Travel Marketing Campaigns
Promote destinations, tours, and experiences effortlessly with Email Idea.
- Generate AI-crafted emails for seasonal packages, discounts, or travel tips.
- Segment campaigns by traveler type — families, couples, corporate clients.
- Automate nurture flows for past travelers to inspire re-bookings.
Save time and boost engagement with professional travel marketing campaigns that convert.
7. SMS Idea: Real-Time Travel Alerts & Promotions
Reach your travelers instantly through SMS Idea.
- Send last-minute flight changes, hotel check-in reminders, or pickup details.
- Automate payment notifications or travel document alerts.
- Run SMS campaigns for new destinations and seasonal offers.
Stay connected with your travelers anytime, anywhere — even when they’re offline.


8. RCS: Rich Messaging for Immersive Travel Experiences
Give travelers a visual and interactive messaging experience with RCS (Rich Communication Services).
- Send digital travel brochures with photos and destination videos.
- Allow users to click “Book Now” or “Get Itinerary” directly from chat.
- Track engagement for campaign optimization.
Inspire bookings with interactive, visually rich messages that make every offer irresistible.
9. Chat: Real-Time Collaboration Across Offices & Partners
Travel businesses often operate across time zones. Chat ensures your global team stays connected.
- Create group chats for tours, operations, or customer support.
- Share updates, tickets, and files instantly.
- Collaborate across multiple offices and partner networks.
Enable faster internal communication and smoother traveler support coordination.


10. GPass: Gmail-Based Travel Campaign Automation
Streamline follow-ups and marketing campaigns using GPass.
- Send bulk but personalized emails to travel leads or existing clients.
- Automate reminders for renewals, offers, and travel insurance.
- Track open and click rates directly from Gmail.
Stay consistent with client communication while saving valuable time.
11. Tiny Talk: Personalized Traveler Communication
Humanize your brand with voice and video messages via Tiny Talk.
- Send welcome or thank-you videos post-booking.
- Record personalized travel updates or safety instructions.
- Use voice messages for urgent updates or reminders.
Build emotional connections with your travelers and enhance brand loyalty.

Deliver Exceptional Travel Experiences with Jalpi.
Automate your communication, engage travelers, and streamline bookings with Jalpi’s all-in-one productivity suite for the travel industry.
Jalpi - Your Smart Business Growth Partner!
With Jalpi, automate customer chats, send personalized updates, and track engagement—all through the world’s top messaging platform. Reach out to us, and let’s get started!
Why Choose Us
- Over Two Decades of Industry Excellence — Since 2008
- Trusted by 65000+ Businesses
- Adaptive to New Innovations
- One stop solution for Multiple communication channels (SMS, Email, Voice, WhatsApp)
- Communication Platform built with 6S Philosophy (Simple, Scalable, Stable, Secure, Standardized & Sustainable)
Official Whatsapp Partner
Get in 🤝 Touch with Jalpi Today
Jalpi - Your Smart Business Growth Partner!
With Jalpi, automate customer chats, send personalized updates, and track engagement—all through the world’s top messaging platform. Reach out to us, and let’s get started!
Why Choose Us
- Over Two Decades of Industry Excellence — Since 2008
- Trusted by 65000+ Businesses
- Adaptive to New Innovations
- One stop solution for Multiple communication channels (SMS, Email, Voice, WhatsApp)
- Communication Platform built with 6S Philosophy (Simple, Scalable, Stable, Secure, Standardized & Sustainable)
Official WhatsApp Partner