Hospitality
Jalpi Solutions for the Hospitality Industry
Automate guest communication, simplify bookings, and elevate guest experiences with Jalpi’s unified productivity suite for hotels, resorts, and restaurants.
The hospitality industry thrives on guest satisfaction. Whether it’s handling reservations, responding to queries, or delivering personalized promotions — efficiency and communication make all the difference.
Jalpi’s all-in-one productivity suite empowers hotels, resorts, and restaurants to manage guest communication, staff coordination, and marketing from a single, secure platform — helping brands deliver five-star experiences, every time.
1. Jalpi WhatsApp Business API: Smart Communication for Hospitality
Connect with guests before, during, and after their stay using Jalpi’s WhatsApp Business API for Hotels & Restaurants.
- Send booking confirmations, check-in reminders, and digital room keys instantly.
- Share menus, offers, and local recommendations through WhatsApp.
- Automate pre-arrival forms, feedback requests, and review prompts.
- Provide 24/7 concierge support through chatbots or staff-assisted messaging.
Enhance guest convenience and satisfaction through personalized, real-time communication.
2. Task Management: Streamline Hotel & Restaurant Operations
Jalpi’s Task Management system ensures your hospitality operations run like clockwork.
- Assign and track daily housekeeping, maintenance, and room service tasks.
- Manage event bookings, catering requests, and special orders.
- Monitor staff performance and service turnaround times.
Improve service delivery and operational efficiency with transparent task visibility.
3. Relay (Email Alias Manager): Centralized Guest & Department Communication
Handle guest and departmental communication seamlessly with Relay.
- Use aliases like “reservations@jalpi.com” or “concierge@jalpi.com.”
- Automatically route guest inquiries to the right department.
- Keep a centralized record of guest communication across all branches.
Provide quick, consistent, and professional responses that enhance guest confidence.
4. Mail Tracker: Measure Campaign & Booking Engagement
With Mail Tracker, understand which campaigns attract the most guests.
- Track opens and clicks on newsletters, offers, or booking confirmations.
- Identify repeat guests and high-interest segments.
- Refine follow-up timing to improve rebookings.
Use real data to drive more reservations and loyalty program participation.
5. HRMS: Manage Hotel Staff & Shifts Efficiently
Hospitality requires coordinated teamwork. Jalpi’s HRMS ensures staff management is effortless.
- Track attendance, shifts, and payroll for hotel or restaurant staff.
- Manage recruitment, onboarding, and role-based scheduling.
- Monitor performance and reward exceptional service.
Improve employee productivity and morale while ensuring smooth operations across departments.
6. Email Idea: AI-Powered Guest Engagement Campaigns
Engage your guests with beautifully crafted, personalized emails using Email Idea.
- Promote stay packages, dining offers, or seasonal discounts.
- Automate re-engagement emails for past guests.
- Use AI to generate creative, brand-consistent content for every campaign.
Increase direct bookings and repeat visits with minimal effort.
7. SMS Idea: Instant Guest Notifications & Offers
Keep guests informed with SMS Idea — fast, reliable, and direct.
- Send reservation confirmations, check-out reminders, and bill updates.
- Share real-time restaurant offers, happy hours, or room upgrades.
- Automate post-stay thank-you or feedback messages.
Build a sense of care and responsiveness that encourages loyalty.
8. RCS: Rich Messaging for Immersive Guest Experiences
Make your communication more visual and engaging with RCS (Rich Communication Services).
- Send hotel or restaurant photos, room previews, and menu videos.
- Include buttons like “Book a Table” or “Reserve a Room.”
- Track engagement for each promotion or guest interaction.
Create a luxury-level digital experience that matches your in-person hospitality.
9. Chat: Real-Time Collaboration Across Departments
Chat keeps hotel and restaurant staff connected and efficient.
- Create chat groups for front desk, housekeeping, or kitchen teams.
- Share real-time guest requests or service updates.
- Coordinate across multiple properties seamlessly.
Reduce response time and improve team collaboration, ensuring guests never have to wait.
10. GPass: Automate Guest Outreach & Loyalty Emails
Streamline guest outreach through GPass directly from Gmail.
- Send thank-you notes, review requests, or loyalty program updates.
- Automate bulk campaigns for holiday packages or special events.
- Track engagement right within Gmail.
Strengthen guest relationships through consistent, personalized outreach.
11. Tiny Talk: Personalized Guest Messaging
Add a human touch with Tiny Talk’s voice and video messaging capabilities.
- Send a welcome video from the hotel manager before arrival.
- Deliver personalized greetings or service updates.
- Record quick voice messages for special guests or VIP clients.
Make every guest feel valued and remembered, building emotional loyalty.
Deliver Unforgettable Guest Experiences with Jalpi.
Automate communication, enhance service coordination, and grow loyalty with Jalpi’s all-in-one productivity suite for the hospitality industry.
Jalpi - Your Smart Business Growth Partner!
With Jalpi, automate customer chats, send personalized updates, and track engagement—all through the world’s top messaging platform. Reach out to us, and let’s get started!
Why Choose Us
- Over Two Decades of Industry Excellence — Since 2008
- Trusted by 65000+ Businesses
- Adaptive to New Innovations
- One stop solution for Multiple communication channels (SMS, Email, Voice, WhatsApp)
- Communication Platform built with 6S Philosophy (Simple, Scalable, Stable, Secure, Standardized & Sustainable)
Official Whatsapp Partner
Get in 🤝 Touch with Jalpi Today
Jalpi - Your Smart Business Growth Partner!
With Jalpi, automate customer chats, send personalized updates, and track engagement—all through the world’s top messaging platform. Reach out to us, and let’s get started!
Why Choose Us
- Over Two Decades of Industry Excellence — Since 2008
- Trusted by 65000+ Businesses
- Adaptive to New Innovations
- One stop solution for Multiple communication channels (SMS, Email, Voice, WhatsApp)
- Communication Platform built with 6S Philosophy (Simple, Scalable, Stable, Secure, Standardized & Sustainable)
Official WhatsApp Partner